How AB Data increased redemption rates by 30% 
with Digital Payments

AB Data administers some of the largest class action settlements in the United States, managing the distribution of funds to hundreds of thousands of claimants across cases worth hundreds of millions of dollars.

But the traditional disbursement model was creating friction at every stage. Paper checks were slow, expensive, and frequently went uncashed. Claimants who moved, lost mail, or simply didn’t recognize the sender never received their funds. Stale dated checks required costly reissuance cycles. And reporting was fragmented making it difficult for AB Data to give courts and counsel a clear, real time picture of where settlement funds stood.

In court supervised environments, the stakes are especially high. Settlement administrators must protect third party client money, maintain strict fund segregation, ensure accurate reconciliation, and demonstrate fiduciary responsibility at every step. AB Data needed infrastructure that could meet these requirements at scale - not just a faster way to send payments.

AB Data partnered with Talli to replace its legacy disbursement process with a regulated, digital first payout platform purpose built for third party fund distribution.

The claimant experience is simple: each eligible recipient receives a secure payment link and chooses how they want to be paid via ACH direct deposit, prepaid card, PayPal, Venmo, or gift card. Funds move quickly, and claimants control the process.

Behind the scenes, Talli’s platform handles the complexity that court supervised distributions demand:

Critically, Talli’s infrastructure is bank integrated and purpose built for third-party fund flows — a distinction that matters in an industry where compliance isn’t optional.

The impact was measurable and immediate.

Claimant redemption rates increased by 30% meaning tens of thousands more people actually received the funds owed to them. The shift from paper checks to digital choice based payouts removed the friction that had historically caused funds to go unclaimed: lost mail, unrecognized senders, and the inconvenience of depositing a physical check.

Operational costs fell in parallel. With fewer stale dated checks to reissue and less manual reconciliation work, AB Data’s settlement teams were able to redirect time and resources toward higher value activities. Distribution reporting once assembled manually across fragmented systems became real-time and fully transparent, accessible to courts and counsel at any point in the process.

Across dozens of cases including large, multi hundred million-dollar distributions, AB Data has now embedded Talli’s digital payout infrastructure as a core part of its operating model.

By partnering with Talli, AB Data has strengthened its position as a technology leader in legal claims administration. Digital disbursement is no longer a side project or pilot, it’s embedded in how AB Data operates across its full caseload.

More importantly, the partnership has demonstrated something the industry is starting to recognize: that modern payout infrastructure doesn’t just improve efficiency, it improves outcomes for the people who matter most. When more claimants actually receive their funds, the entire settlement process works better. Courts see higher redemption rates. Counsel can demonstrate that distributions reached the intended recipients. And administrators like AB Data can fulfill their fiduciary obligations with confidence.